Information pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR)
Privacy and cookie policy
Last updated: 16 October 2026
This policy explains how the personal data of people visiting www.ceramiche-shop.com (the "Site") are processed. The Site is an information page: it has no data collection forms, uses no profiling cookies and installs no analytics or tracking tools.
1. Data controller
Ceramiche Sassuolo Srls
Via Allegri 60, 42014 Castellarano (RE), Italy
VAT and tax code IT04244550366
Email: contatti@ceramichesassuolo.com
Phone: +39 327 008 5526
2. Data processed
a) Browsing data
The systems that run the Site collect, in the course of normal operation, some data whose transmission is inherent in the use of Internet protocols: IP address, date and time of the request, page requested, server response code, browser type and operating system. These data are recorded in the server's technical logs. They are not used to identify or profile visitors and serve only to keep the Site working properly and securely (for example, to prevent cyber attacks).
b) Data you provide
If you choose to contact us by email, phone or WhatsApp using the details shown on the Site, we will process the data you give us (for example your name, contact details and the content of your request) only to reply and, if you ask, to prepare a quote.
3. Purposes and legal bases
| Purpose | Legal basis | Retention |
|---|---|---|
| Operation and security of the Site (technical logs) | Legitimate interest of the controller (Art. 6(1)(f) GDPR) | Up to 12 months, unless needed to investigate offences |
| Replying to enquiries and preparing quotes | Pre-contractual measures at the request of the data subject (Art. 6(1)(b) GDPR) | For the time needed to handle the request and, if you buy, for the periods required by law |
4. Cookies and similar technologies
The site uses no profiling, analytics or advertising cookies and installs no tracking tools.
The site is delivered through the Cloudflare network (Cloudflare, Inc.), which protects it from cyber attacks and makes it load faster. For these security purposes Cloudflare may set a few strictly necessary technical cookies:
| Cookie | Purpose | Duration |
|---|---|---|
__cf_bm | Telling human visitors apart from bots | 30 minutes |
cf_clearance | Remembering that you passed a security check | Usually 30 minutes |
_cfuvid | Limiting the number of requests (abuse protection) | Session |
These are technical cookies: under the guidelines of the Italian Data Protection Authority (decision of 10 June 2021) they do not require consent, which is why no cookie banner is shown. You can still block or delete them in your browser settings; if you do, some security checks may be repeated.
Fonts, images and scripts are served from the site's own domain: no resources are loaded from external services such as Google Fonts, embedded maps, videos or social plugins.
Links to external sites, such as ceramichesassuolo.com or social media profiles, lead to sites with their own privacy and cookie policies, which we invite you to read. Links to ceramichesassuolo.com contain UTM parameters that only indicate the referring site and contain no personal data.
5. Recipients
Data may be processed by the Site's hosting provider, acting as processor under Art. 28 GDPR, and by staff of the controller authorised to process them. Data are not disclosed to the public or sold to third parties.
6. Transfers outside the EU
The site is hosted on Cloudflare Pages and served through Cloudflare's global network. Cloudflare, Inc. is based in the United States and acts as hosting provider and data processor: technical data passing through its network, such as IP addresses, may therefore also be processed outside the European Union. The transfer is based on the European Commission's adequacy decision on the EU-U.S. Data Privacy Framework, in which Cloudflare participates, and on the standard contractual clauses in its data processing agreement.
Contact via WhatsApp
The WhatsApp button is a simple link: it loads no scripts, sets no cookies and sends no data until you tap it. If you choose to message us on WhatsApp, we will process your number, profile name and messages only to answer your request and, if you ask, to prepare a quote (pre-contractual measures, Art. 6(1)(b) GDPR). For the operation of the service, WhatsApp Ireland Ltd (Meta group) acts as an independent controller and may transfer data outside the European Union under the safeguards described in its privacy policy. Conversations are kept for as long as needed to handle the request and, in case of purchase, for the periods required by law.
Privacy policies of third-party services
You can read the privacy policies of the services mentioned on this page here:
- Cloudflare – privacy policy
- Cloudflare – cookies used
- WhatsApp – privacy policy for the European Region
- Instagram – privacy policy
- Google – privacy policy
- List of companies participating in the EU-U.S. Data Privacy Framework
7. Your rights
You may exercise the rights provided by Articles 15–22 GDPR at any time: access, rectification, erasure, restriction of processing, data portability and objection to processing based on legitimate interest. To do so, write to contatti@ceramichesassuolo.com.
If you believe that the processing infringes the GDPR, you may lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it), or with the supervisory authority of the EU country where you live or work.
8. Changes
The controller may update this policy, for example if the Site or the law changes. The date of the last update is shown at the top.